Courses and Resources

Line Management: Introduction

THIS COURSE WAS DEVELOPED BY THE BRITISH HORSERACING AUTHORITY (BHA) TO EXPLAIN WHAT IS REQUIRED WHEN YOU BECOME A LINE MANAGER AND PROVIDES PRACTICAL GUIDANCE ON WHAT MAKES A GOOD LINE MANAGER.
View course

Line Management: Giving and Receiving Feedback

THIS COURSE WAS DEVELOPED BY THE BRITISH HORSERACING AUTHORITY (BHA) TO HELP LINE MANAGERS UNDERSTAND.
THE IMPORTANCE OF GIVING AND RECEIVING FEEDBACK ON PERFORMANCE, AND HOW BEST TO PROVIDE FEEDBACK THAT CREATES AND POSITIVE RESULT.
View course

Line Management: Communicating with your Team

THIS COURSE WAS DEVELOPED BY THE BRITISH HORSERACING AUTHORITY (BHA) AND PROVIDES GUIDANCE ON HOW TO COMMUNICATE EFFECTIVELY WITH YOUR TEAM AND OTHER EMPLOYEES.
View course

Line Management: Handling Difficult Conversations

THIS COURSE WAS DEVELOPED BY THE BRITISH HORSERACING AUTHORITY (BHA) AND PROVIDES GUIDANCE ON GOOD PRACTICE WHEN CONDUCTING DIFFICULT CONVERSATIONS AND TO ENSURE THE SUCCESS OF THE CONVERSATION.
View course

Line Management: Manage your Teams Mental Health and Wellbeing

THIS COURSE WAS DEVELOPED BY THE BRITISH HORSERACING AUTHORITY (BHA) TO HELP LINE MANAGERS UNDERSTAND THE IMPORTANCE OF MANAGING THEIR TEAM’S MENTAL HEALTH AND WELLBEING AND WHERE TO GET HELP.
View course